Thank you for choosing the Quandify Water Grip, a smart, non-invasive water monitor designed to help you detect leaks and track water usage with ease.

• Leak detection
  Get instant alerts if there’s a leak anywhere in your home (or in a specific room, depending on where you place it).

• Track water usage
  See how much water you’re using - hourly, daily, weekly, or monthly in the Quandify App

• Save water (and money)
  Set your own usage goals, spot unusual water habits, and find ways to cut down on waste.

• Peace of mind while you’re away
  Whether you’re on vacation or at work, you’ll know right away if something’s wrong.

• No tools, no plumber
  The device simply clamps onto your pipe. No cutting, drilling, or plumbing experience needed.

The Quandify App is your smart companion for the Water Grip. It lets you see what’s happening with your water usage, get leak alerts, and manage your settings - all from your phone.

• Track water usage
  See how much water you’re using - daily, weekly, monthly or yearly.

• Live data view
  View real-time water flow, temperature, measurement quality, and session volume directly from your Water Grip*.
  See demo.

• Get instant leak alerts
  If a leak is detected, the app notifies you immediately so you can take action.

• Acknowledge and clear leak alerts
  Stop the alert and mark it as seen, directly in the app.

• Check device status
  See your device’s connection status and available updates.

• Change settings
  Change Wi-Fi, notification settings etc.

• Installation instructions
  The app will guide you through all necessary steps to help you succeed with installing the device at your home.

*Live data is currently only available over a local Bluetooth (BLE) connection and requires access to the Water Grip to activate.

Download to get started
Available in the App Store or Google Play.

Tip: Keep the app updated to get the latest features and improvements.

Main water inlet (optimal)
Usually located in a utility room, basement, or near the main water meter. This setup lets you monitor all water usage and detect leaks anywhere in the house.

Image: Visualisation of Water Grip on main water inlet pipe.

Image: Visualisation of Water Grip on main water inlet pipe.

Kitchen
Install one or two devices (hot and cold) to the water pipe(s) leading specifically to your kitchen fixtures, such as the sink, dishwasher, or other kitchen appliances. This helps monitor kitchen water usage and immediately detect leaks or problems specific to this area.

Image: Visualisation of two Water Grip devices installed on water pipes under kitchen sink.

Bathroom
Install one or two devices (hot and cold) on the water pipe(s) supplying your bathroom fixtures, like the toilet, shower, bathtub, or sink. This allows you to closely track water consumption in your bathroom and quickly receive alerts if leaks or unusual water usage occur.

Image: Visualisation of two Water Grip devices installed on water pipes in the bathroom.

Laundry room
Install a device on e.g. the cold water pipe connected to the washing machines to monitor its water usage.

Unsupported pipes ⚠

The Water Grip is designed to work with the most common rigid or semi-rigid domestic water supply pipes. However, certain pipe types are not currently supported due to construction, material flexibility, or surface geometry that prevents reliable sensor coupling.

Examples

• Flexcore-type flexible stainless steel hoses
  Highly flexible metal hoses commonly used to connect fixtures and appliances.

• Braided flexible hoses
  Rubber or EPDM inner tube wrapped in a stainless steel or textile braid-typically used for faucets, toilets and appliances.
  

  

• Non-pressurised water pipes
  Any non-pressurized, or waste-water piping.

• Garden hoses
  Garden hoses or temporary water supply hoses that lack rigidity.

• Irregular profile pipes
  Any pipe whose outer surface prevents stable sensor mounting.

For optimal performance, install the Water Grip as far away from any pipe bends/elbows as possible to prevent flow turbulence that can occur in a water pipe.

X = Distance from pipe bend/elbow
Y = Distance to pipe bend/elbow
D = Pipe outer diameter

Before installation, make sure that the pipe is:

1. Clean
   Wipe away any dirt, dust, or oil so the pipe is completely clean.

2. Undamaged
   Look carefully to make sure there are no dents, cracks, or damages.

3. Free from corrosion
   Check that there’s no rust or corrosion. Remove any rust/corrosion if possible using sandpaper and/or solvent.

4. Not painted
   Ensure the pipe surface is bare metal or plastic, with no paint or coating. If any paint exists, remove using a proper solvent.

1. Download the Quandify App
   Available in the App Store or Google Play.

2. Add your Water Grip in the app
   Create an account and add your device (+).

3. Follow the installation instructions
   The app will guide you through the steps.
   

Two different sources of power are supported.

Battery

• Suitable for flexible installation locations

USB-C

• For continuous operation without battery changes

The device enters normal operation mode when:

• The device has been successfully added in the Quandify App, and it appears as Active.

• All installation steps have been completed according to the in-app instructions.
  

During normal operation, the Water Grip continuously:

• Measures flow rate and temperature at least every second to maintain high-resolution monitoring.

• Updates consumption data o in the Quandify App over WiFi according to the consumption update schedule shown in the table below.

• Detects and alarms for any potential leaks immediately, with notifications displayed in the Quandify App.

• Tracks water usage patterns over time and logs them for viewing in the app.

See if the device is functioning correctly.

How to check

1. Press the Button once.

2. Check the LED and refer to the LED description table below.

The Water Grip can be updated automatically over Wi-Fi to keep up to date with the latest improvements, features, and security fixes.

How it works

The device will check for available updates when sending data to the Quandify App. How often depends on the power source (see Normal operation).

To power off the device, simply remove the batteries and unplug the USB-C cable (if connected).

Important ⚠

• A reset cannot be undone. Ensure you want to erase all data before proceeding.

• All settings, including Wi-Fi configurations and usage data, will be deleted

• You will need to reconnect to Wi-Fi and reconfigure the device

How to reset

1. Unplug the power source
   Remove batteries
   Unplug USB-C cable (if connected)

2. Press and hold down the Button

3. Plug in the power
   Insert the power source (batteries or USB-C) while pressing down the Button

4. Hold for approximately 5 seconds
   Wait until the device beeps.

5. Release the Button
   The LED should blink BLUE indicating that the device is ready to be configured (see LED description)

Important ⚠

If the Water Grip isn’t properly installed, or if the pipe contains air/water mix, the device cannot reliably detect leaks.

The Quandify Water Grip continuously monitors your water flow to identify leaks, helping you quickly respond to potential water damage. Examples include a leaking toilet, leaking dishwasher or if a water pipe bursts.

The device instantly alerts if a leak is detected in different ways:

• Beeping
  It makes a clear beep sound.

• LED
  See LED description.

• Push notification in the Quandify App
  Notification in your phone.

If a leak is detected, the device will alert until the user acknowledges the leak. This can be done in two ways:

• Acknowledge the alarm in the Quandify App

• Acknowledge by pressing the Button

  • Press once to wake the device up

  • Press again to acknowledge the leak

*Battery life depends on data usage, connectivity conditions, and environmental factors.

**Depending on pipe type and device installation quality

• Keep the device away from extreme heat or moisture.

• Clean with a dry cloth—do not submerge.

See FAQ.

For help, visit the Quandify website or contact our support team:

📧 Email: support@quandify.com

🌍 Website: quandify.com/support/water-grip